What is WhatsApp Business App and How does it Help SMB Owners

WhatsApp Business is an Android app which is free to download, and was built with the small business owner in mind. With the app, businesses can interact with customers easily by using tools to automate, sort, and quickly respond to messages

FEATURE 1: MESSAGE MORE, WORK LESS:Quick Replies

Quick replies let you save and reuse messages you frequently send so you can easily answer common questions in no time.

FEATURE 2: BE SEEN

Create a business profile with helpful information for your customers like your address, business description, email address, and website.

FEATURE 3: RESPOND INSTANTLY

Set an away message when you are unable to answer so your customers know when to expect a response. You can also create a greeting message to introduce your customers to your business.

FEATURE 4: GET INSIGHTS

Access important metrics such as how many of your messages were successfully sent, delivered, and read.


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